Frequently asked questions
How accurate is the online quote?
The quote is based on the details you enter, so it's accurate as long as the device matches what you described. We confirm the condition with a quick in-store inspection before paying.
Do you buy broken or damaged devices?
Yes — we buy devices with cracked screens, bad batteries, and even devices that won't turn on. Just pick the condition that matches when you get your quote.
What's the difference between locked and unlocked?
A locked phone only works with one carrier (like AT&T or T-Mobile). An unlocked phone works with any carrier. Unlocked devices are usually worth more — if you're not sure, we can check for you in store.
How do I get paid?
Cash, on the spot, once we've verified your device. Most visits take under 15 minutes.
Do I need the box or accessories?
No — but for sealed, brand-new devices the original sealed box is required to get the 'new' price. Chargers and accessories can add a little extra on some models.
Should I erase my device before selling?
Yes, please sign out of iCloud or your Google account and factory reset the device if you can. We can't complete the purchase while your accounts are still linked.
My device isn't listed. Will you still buy it?
Very likely, yes. Call or text us at 682-560-2323 and we'll give you a quote over the phone.
Still have a question? Call us at 682-560-2323 or get an instant quote.